Shipping Policy

1. Shipping Destinations​

We are excited to offer our products to customers around the globe. Voyagerathletix ships to all countries worldwide. Whether you’re in the heart of Asia, the bustling cities of Europe, or the vast landscapes of the Americas, you can enjoy our high – quality athletic wear.​

2. Shipping Times​

2.1 Order Processing​

Upon receiving your order, our team springs into action. We aim to process all orders within 1 – 3 business days. During this time, we carefully check the availability of the items in your order, prepare the products for shipping, and generate the necessary shipping labels and documentation.​

2.2 Delivery Estimates​

Once your order has been shipped, the estimated delivery time is 3 – 5 business days. However, please note that this is only an estimate. Actual delivery times can be affected by various factors such as customs clearance procedures (for international orders), shipping carrier schedules, and unforeseen events like natural disasters or public holidays.​

3. Shipping Costs​

One of the perks of shopping at Voyagerathletix is that we offer free shipping on all orders, regardless of your location. There are no hidden fees or minimum purchase requirements to qualify for this free shipping offer. Whether you’re buying a single pair of running socks or a complete workout ensemble, the shipping is on us.​

4. Shipping Carriers​

We have established partnerships with some of the most reliable shipping carriers in the industry to ensure your order reaches you safely and in a timely manner. The specific carrier used for your shipment will depend on your location and the weight and dimensions of your order. Each carrier has its own tracking system, allowing you to monitor the progress of your shipment from the moment it leaves our warehouse until it arrives at your doorstep.​

5. Shipping Address​

Please ensure that the shipping address you provide during the checkout process is accurate and complete. We are not responsible for any delays or failed deliveries due to incorrect or incomplete addresses. If you need to change the shipping address after placing an order, please contact our customer support team at [email protected] as soon as possible. We will do our best to accommodate the change, but it may not be possible if the order has already been shipped.​

6. Customs and Duties​

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their local government. These charges are determined by the customs authorities in your country and are based on factors such as the value of the goods, the quantity, and the type of product. We have no control over these charges and cannot predict what they will be. Please check with your local customs office for more information on the applicable rates and regulations.​

7. Shipping Delays and Issues​

In the rare event that your shipment is delayed or there are any issues with the delivery, please contact our customer support team. We will work closely with the shipping carrier to investigate the problem and find a solution. If your order is lost or damaged during transit, we will either arrange for a replacement or issue a refund, depending on your preference.​

8. Tracking Your Order​

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the shipping carrier’s website. Simply click on the tracking link provided in the email or visit the carrier’s website and enter the tracking number in the designated field.