Privacy Policy

1. Information We Collect

1.1 Personal Information

When you visit Voyagerathletix, we may collect personal information such as your name, email address, shipping address, and payment details. This information is collected when you create an account, place an order, subscribe to our newsletter, or interact with our customer support. For example, during the checkout process, we need your payment information to complete transactions and shipping address to send your purchased items.

1.2 Non – Personal Information

We also gather non – personal information like your IP address, browser type, device information, and browsing behavior. Our servers automatically record this data when you access our site. We use this to understand how visitors use our website, which pages are most visited, and the time spent on each page. For instance, we can tell if most users access our site via mobile devices or desktops.

2. How We Use Your Information

2.1 Order Processing and Delivery

Your personal information is used to process and fulfill your orders. We share your shipping address with our shipping partners to ensure your products reach you safely and on time. Payment details are used to complete transactions and are stored securely, in compliance with industry standards.

2.2 Communication

We use your email address to send you order confirmations, shipping updates, and promotional offers. If you’ve subscribed to our newsletter, we’ll send you content related to new product launches, fitness tips, and exclusive discounts. You can opt – out of these promotional emails at any time.

2.3 Improving the Website

Non – personal information helps us improve the user experience on Voyagerathletix. We analyze browsing behavior to optimize page layouts, enhance site navigation, and ensure our products are presented in the most user – friendly way. For example, if we notice that users often abandon their carts on a particular page, we can investigate and make improvements.

3. Information Sharing

3.1 Third – Party Service Providers

We share your information with trusted third – party service providers who assist us in operating our business. This includes payment processors, shipping carriers, and marketing platforms. These partners are contractually obligated to protect your information and use it only for the purposes specified by us. For example, our payment processor uses your payment details solely to process transactions.

3.2 Legal Requirements

We may disclose your information if required by law, such as in response to a subpoena or court order. We will only do so to the extent necessary to comply with the law.

4. Data Security

We take data security seriously and implement various measures to protect your information. Our website uses secure socket layer (SSL) encryption to safeguard data during transmission. We also store your information on secure servers and limit access to authorized personnel only. Regular security audits are conducted to identify and address any potential vulnerabilities.

5. Your Choices

5.1 Opt – Out

You can choose to stop receiving promotional emails from us by clicking the “unsubscribe” link at the bottom of each email. You can also manage your communication preferences in your account settings on our website.

5.2 Access and Update

You have the right to access, correct, or delete your personal information. If you want to exercise these rights, please contact us at [email protected]. We’ll respond to your request promptly and take appropriate actions.

6. Cookies and Similar Technologies

We use cookies and similar technologies on our website. Cookies are small text files placed on your device. They help us remember your preferences, analyze website traffic, and provide a better user experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make significant changes, we’ll notify you via email or by posting a notice on our website. It’s important that you review this policy regularly to stay informed about how we protect your information.